Shipping & Returns
You have 30 calendar days to return an item from the date you received it. The item will be returned/replaced only in the case of damaged goods. Your item needs to have a receipt or proof of purchase. Open and used products cannot be returned/replaced under any condition.
Refunds & Replacement
Once we receive your item, we will inspect it and notify you that we have received your returned item. As a policy, we at Narre will replace only damaged items and provide a replacement. Only under exceptional circumstances, refunds are made to the customers.
We will immediately notify you of the status of your return/refund after inspecting the item.
If your return is approved, we will initiate a re-shipment of the product. In case of refunds, a refund will be made to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.